PoliciesTerms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site. Ecommerce PolicyWe welcome you to sell our products on your independent website. Please charge the suggested retail price at a minimum. You are welcome to use our descriptions and images on your website. Please do NOT list our items on Amazon or other third party websites. Shipping Policy We make every effort to ship your order within 3 to 4 working days, but sometimes life gets a little crazy and it may take a little longer. We're a small business, so we appreciate your understanding that we're doing the best we can to serve your needs.
The Eclectic Woodchuck ships to the continental U.S. as well as Alaska and Hawaii. We make every effort to keep shipping costs as low as possible for you. Shipments to the lower 48 states are free at $150.
The Eclectic Woodchuck ships all orders via UPS Ground or USPS Priority Mail unless specified otherwise. We provide you with tracking information upon shipment so that you may monitor the status of your package. If a package is not received, it is the customer's responsibility to contact the USPS to track the package. The Eclectic Woodchuck is not responsible for any lost packages. Inventory IssuesWe routinely check inventory, but occasionally, an out of stock situation may occur and we'll be unable to complete your order. Please include your correct email when you place an order so we have a way to contact you. We'll do our best to find a resolution that's agreeable for all parties.
Damages and Returns Due to the delicate nature of our paper products, they are NOT returnable. If you aren't happy with our wood products, jewelry, soaps, and wallets, contact us within 14 days from the date you receive your order. Any returns are subject to a 6% restocking fee and ADVANCE NOTICE IS REQUIRED. Please email firstname.lastname@example.org to discuss. The cost of goods will be refunded upon receipt, minus the restocking fee. Shipping charges are not refundable and return shipping charges on all returns are the responsibility of the customer. Returned merchandise MUST BE IN PRISTINE CONDITION for credit.
If your item arrives damaged in shipment, we will work to resolve the situation as quickly as possible. We must be notified within 14 days of receipt. Item must be kept for possible inspection by the shipper, so please do not destroy the item or the box, but contact email@example.com for details on how to proceed. Please reference your order number on all correspondence.
Copyright The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of the Eclectic Woodchuck The collective work includes works that are licensed to the Eclectic Woodchuck. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with the Eclectic Woodchuck or purchasing our products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with the Eclectic Woodchuck or to purchase our products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by the Eclectic Woodchuck. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of the Eclectic Woodchuck used in the site are trademarks or registered trademarks of the Eclectic Woodchuck.
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, the Eclectic Woodchuck disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. The Eclectic Woodchuck does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. The Eclectic Woodchuck does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
The Eclectic Woodchuck shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if the Eclectic Woodchuck has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that an Eclectic Woodchuck product is mistakenly listed at an incorrect price, the Eclectic Woodchuck reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. The Eclectic Woodchuck reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, the Eclectic Woodchuck shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by the Eclectic Woodchuck without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
The Eclectic Woodchuck may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to the Eclectic Woodchuck
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including the Eclectic Woodchuck or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
The Eclectic Woodchuck does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, the Eclectic Woodchuck is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, the Eclectic Woodchuck reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to the Eclectic Woodchuck in its sole discretion.
You agree to indemnify, defend, and hold harmless the Eclectic Woodchuck, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, the Eclectic Woodchuck may link to sites operated by third parties. However, even if the third party is affiliated with the Eclectic Woodchuck, we have no control over these linked sites, all of which have separate privacy and data collection practices, independent of the Eclectic Woodchuck. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, the Eclectic Woodchuck seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).